Principle 3 Understandable · Guideline 3.2: Predictable
3.2.6 Consistent Help
Help mechanisms appear in the same place across pages.
What this means in practice
New in WCAG 2.2. If contact details, a chat or a help page exist, they must appear in the same relative order everywhere – not in the header on one page and the footer on the next.
Normative wording
The binding text lives at the W3C. What you read here is our own faithful rendering – not a quotation.