EAA Check: Does my website need to be accessible?
The European Accessibility Act has applied since June 28, 2025 (implemented in Germany as the BFSG). Answer three short questions to get an initial assessment of whether your website is affected – free and without registration.
Is your online offering (also) aimed at consumers?
That is, private individuals (B2C). Pure B2B offerings are not covered by the EAA.
Can visitors buy something, book something or conclude a contract online on your website?
For example an online shop, paid appointment booking, subscription sign-up, ticket sales – the law calls these "e-commerce services".
Does your company have fewer than 10 employees AND at most €2 million in annual turnover or balance sheet total?
Then you count as a microenterprise. An exemption applies to services in that case.
Your website must be accessible.
Your offering very likely falls under the EAA: you provide e-commerce services to consumers and the microenterprise exemption does not apply. The obligations have applied since June 28, 2025 – required is accessibility per EN 301 549, in practice WCAG 2.1 AA, plus an accessibility statement. Violations can trigger market surveillance proceedings and fines.
Exemption possible – but be careful.
As a microenterprise (fewer than 10 employees and max. €2 million turnover) you are exempt from the EAA obligations for services. Note: the exemption only covers services, not products – and it does not free you from requirements imposed by your clients or by other legal bases. Accessibility is still worth it: more reach, better SEO, and a head start if your company grows.
Probably not obliged – but recommended.
A purely informational website without ordering, booking or contract functionality generally does not fall under the EAA. Keep in mind: as soon as you add a shop, online booking or contract sign-up, that changes. Accessibility also matters for up to one in five visitors – and it is a ranking factor.
B2B: not covered by the EAA – but increasingly required.
The EAA protects consumers; pure B2B offerings are not covered. However, accessibility is increasingly required contractually in tenders and supply chains, and public-sector clients are obliged anyway. Early movers have the advantage.
Implement accessibility – without an agency project
Wave Access retrofits WordPress websites: a customizable accessibility widget, real code fixes, AI alt texts, plain language, read-aloud and an accessibility statement. The free version is available as a direct download.
The legal texts
Germany's Barrierefreiheitsstärkungsgesetz (BFSG, Accessibility Strengthening Act) transposes EU Directive 2019/882 – the European Accessibility Act (EAA) – into national law. The EAA quotations below are taken verbatim from the official English language version published on EUR-Lex. The BFSG is only legally binding in German, so its provisions are summarised here in English with exact section references.
BFSG: Scope
Section 1(2) BFSG lists the products covered by the Act – including consumer computer hardware and operating systems, self-service terminals such as ATMs and ticketing machines, interactive consumer terminal equipment and e-readers – provided they are placed on the market after 28 June 2025. (Paraphrase; authoritative text in German: § 1 Abs. 2 BFSG.)
Section 1(3) BFSG lists the covered services provided to consumers after 28 June 2025: telecommunications services, certain elements of passenger transport services, consumer banking services, e-books and dedicated software, and – decisive for websites and online shops – services in electronic commerce ("Dienstleistungen im elektronischen Geschäftsverkehr", § 1 Abs. 3 Nr. 5 BFSG). In practice this covers virtually any online sales or booking process aimed at consumers. (Paraphrase; authoritative text in German.)
BFSG: What "accessible" means
Section 3(1) BFSG contains the central obligation: products placed on the market and services offered or provided by an economic operator must be accessible. It defines products and services as accessible when persons with disabilities can find, access and use them in the customary manner, without particular difficulty and, as a rule, without assistance from others (§ 3 Abs. 1 BFSG). The detailed technical requirements are laid down in a statutory ordinance based on Annex I of Directive (EU) 2019/882. (Paraphrase; authoritative text in German.)
BFSG: Exemption for microenterprises
Section 3(3) sentence 1 BFSG exempts microenterprises that offer or provide services from the accessibility obligation of Section 3(1). The exemption applies only to services, not to placing products on the market (§ 3 Abs. 3 Satz 1 BFSG). Section 2 no. 17 BFSG defines a microenterprise as an enterprise which employs fewer than 10 persons and which has either an annual turnover not exceeding EUR 2 million or an annual balance sheet total not exceeding EUR 2 million (§ 2 Nr. 17 BFSG). (Paraphrase; authoritative text in German.)
BFSG: Fines
Violations are administrative offences. Under Section 37(2) BFSG, offering or providing a non-compliant service (Section 37(1) no. 8 in conjunction with Section 14(1) BFSG) can be punished with a fine of up to EUR 100,000; other listed infringements, mostly information and documentation duties, with a fine of up to EUR 10,000 (§ 37 Abs. 2 BFSG). (Paraphrase; authoritative text in German.)
The European basis: Directive (EU) 2019/882 (EAA)
The Directive's scope matches that of the BFSG – e-commerce services are expressly covered:
"Without prejudice to Article 32, this Directive applies to the following services provided to consumers after 28 June 2025:"
Art. 2(2) Directive (EU) 2019/882
- electronic communications services;
- services providing access to audiovisual media services;
- certain elements of passenger transport services (air, bus, rail, waterborne);
- consumer banking services;
- e-books;
- "e-commerce services."
Article 4 obliges the Member States to enforce the accessibility requirements of Annex I:
"Member States shall ensure, in accordance with paragraphs 2, 3 and 5 of this Article and subject to Article 14, that economic operators only place on the market products and only provide services that comply with the accessibility requirements set out in Annex I."
Art. 4(1) Directive (EU) 2019/882
The exemption for microenterprises providing services is already laid down in the Directive itself:
"Microenterprises providing services shall be exempt from complying with the accessibility requirements referred to in paragraph 3 of this Article and any obligations relating to the compliance with those requirements."
Art. 4(5) Directive (EU) 2019/882
Recital 70 explains why: for microenterprises, even the proportionality assessment itself would be a disproportionate burden.
"The requirements and obligations of this Directive should therefore not apply to microenterprises providing services within the scope of this Directive."
Recital 70 Directive (EU) 2019/882
Deadlines and transition until 2030
Article 31 required the Member States to adopt their transposition laws by 28 June 2022 – and fixes the date from which they apply:
"They shall apply those measures from 28 June 2025."
Art. 31(2) Directive (EU) 2019/882
Article 32 grants a transitional period: products already in use and existing service contracts are protected – at the longest until 28 June 2030:
"Without prejudice to paragraph 2 of this Article, Member States shall provide for a transitional period ending on 28 June 2030 during which service providers may continue to provide their services using products which were lawfully used by them to provide similar services before that date. Service contracts agreed before 28 June 2025 may continue without alteration until they expire, but no longer than five years from that date."
Art. 32(1) Directive (EU) 2019/882
For self-service terminals, Article 32(2) of the Directive permits continued use until the end of their economically useful life, but no longer than 20 years after their entry into use.
Official sources
- Barrierefreiheitsstärkungsgesetz (BFSG), full text in German – gesetze-im-internet.de
- Directive (EU) 2019/882 (European Accessibility Act) – EUR-Lex, English language version
- German Federal Agency for Accessibility (Bundesfachstelle Barrierefreiheit): information on the BFSG (German)
Frequently asked questions about the EAA
Who does the EAA apply to?
The EAA applies to businesses offering certain products or services to consumers – expressly including e-commerce services such as online shops, booking flows and online contract sign-ups. Pure B2B offerings are not covered.
Since when do the obligations apply?
Since June 28, 2025. For services under existing contracts there is a transition period until June 27, 2030 at the latest (Art. 32 of Directive (EU) 2019/882).
What exemptions exist?
Microenterprises – fewer than 10 employees and at most €2 million annual turnover or balance sheet total – are exempt from the obligations for services. The exemption does not apply to products.
What are the penalties?
Market surveillance authorities can prohibit non-compliant offerings; in Germany, fines of up to €100,000 are possible (§ 37 BFSG). Penalty ranges differ per EU country.
Which technical standard is required?
The benchmark is the European standard EN 301 549, which builds on WCAG for web content – in practice this means WCAG 2.1 conformance level AA.
Does this only apply in Germany?
No. The EAA is an EU directive (2019/882) implemented in every member state – comparable laws have applied across the EU since June 28, 2025. See our overview "The EAA across Europe".
Learn more
You can find detailed background in our knowledge base: The European Accessibility Act: who must comply, and by when? , The EAA across Europe and How to test your website for accessibility.